This help file contains only context-sensitive help topics for the Microsoft Fax Service dialog boxes. To view help for Microsoft Fax, click Help in the Fax group, which is on the Start menu in the Programs group.


The Retry Characteristics group specifies what happens when a fax is not sent successfully.

For additional information about any item, click [image] at the top of the dialog box, and then click the item you want information about.


Provides a space for you to type the number of times you want the Fax Service to try to transmit a fax when the first attempt is unsuccessful.


Provides a space for you to type the number of minutes you want the Fax Service to wait before redialing after an unsuccessful attempt to transmit a fax.


Provides a space for you to specify how many days the Fax Service retains an unsent fax.


The Send Settings group specifies Fax Service settings for sending faxes.

For additional information about any item, click [image] at the top of the dialog box, and then click the item you want information about.


Select this check box to display the sender's user information at the top of each page of the fax. This information is specified on the User Info tab of Fax Properties, which is opened by clicking Fax in Control Panel.


Select this check box to include in the banner on sent faxes the Transmitting Subscriber ID (TSID) for the fax device that transmits the fax. If you clear this check box, the Fax Service uses the fax number specified in the users information.


Select this check box to prevent users from using personal cover pages. When the users send faxes, they will be allowed to use only the default cover pages for the Fax Service.


Specifies the time when discount phone rates begin and end. If a user selects to send a fax during discount rates, it will be sent only during this time period.

To change the start or end time, click the hour, minutes, seconds, or AM/PM, and then click the arrows as necessary.


Select this check box to save faxes after they have been sent. After you select the check box, type the location in the box to the right or click the [image] button to find a location.


Click this to look through folders to find the location you want.


Lists the routing destinations where the Fax Service can deliver faxes as they are received. When more than one inbound routing destination is specified for a device, incoming faxes will be routed in the order shown here. Use the Up and Down arrows to change the order.


Moves the selected destination up in the list (higher priority). The Fax Service will deliver faxes to the highest priority destination first.


Moves the selected destination down in the list (lower priority). The Fax Service will deliver faxes to the highest priority destination first.


General options for sending faxes with this device.

For additional information about any item, click [image] at the top of the dialog box, and then click the item you want information about.


Permits you to set general options for receiving faxes with this device.

For additional information about any item, click [image] at the top of the dialog box, and then click the item you want information about.


Provides a space for you to enter a sending station identifier (Transmitting Station ID, or TSID) for the selected device. This appears in the banner of transmitted faxes and may be displayed on the console of a fax machine receiving a fax.


Provides a place for you to type the receiving station identifier (Called Subscriber ID, or CSID) for the selected fax devices. This is displayed on the console of a fax transmitting to this station.


Provides a place for you to type the number of rings that are allowed before a phone call is answered. If the phone line is dedicated only to receive and transmit faxes, set this to 0. The receive option must also be enabled for the selected fax device.


Permits you to specify destinations for faxes as they are received by this fax device. Received faxes will be routed to these destinations in the order specified by the routing priority for the Fax Service on this computer.

For additional information about any item, click [image] at the top of the dialog box, and then click the item you want information about.


Select this check box to print faxes as they are received by this fax device. After you click Print to, click a printer in the list.


Select this check box to save faxes received by this fax device. After you click Save in folder, specify a location. Click the [image] button to find a location on your system.


Select this check box to send faxes received by this fax device to the Microsoft Exchange inbox on this computer. After you click Send to local inbox, enter a Microsoft Messaging profile name or email address in Profile Name.

If this option is unavailable, the Microsoft Fax Service must first be configured to log on to a user account with Administrator privileges. MAPI must also be available, so Microsoft Exchange or Outlook must be installed and connected to an Exchange 5.5 (or later) server. Outlook Express does not support MAPI.


Provides a place for you to enter a Microsoft Messaging profile name or email address.


Provides a space for you to type your area or city code and fax number. Include the country code if you send faxes internationally.


Provides a space for you to type your mailing address. Include your country if you send faxes internationally.


Provides a space for you to type your company name.


Provides a space for you to type your department name.


Provides a space for you to type your city or area code and your home telephone number. Include the country code if you send faxes internationally.


Type your e-mail name here (or other identifier, as specified by your system administrator).


Provides a space for you to type your name. If you send a cover page that includes the sender's name, this is the name that appears on the cover page.


Provides a space for you to type your office mail location.


Provides a space for you to type your city or area code and your work telephone number. Include the country code if you send faxes internationally.


Provides a space for you to type your job title.


Provides a space for you to specify the account that will pay the cost of sending faxes. This will appear in the fax logs, which can viewed with Event Viewer.

If unnecessary, leave blank.


Provides spaces for you to specify your return fax number and email addresses.

For additional information about any item, click [image] at the top of the dialog box, and then click the item you want information about.


Specifies that the default time to send documents or messages printed to this fax printer will be as soon as possible.


Specifies that the default time to send documents or messages printed to this fax printer will be when long distance rates are low.


Specifies that the default time to send documents or messages printed to this fax printer will be at the indicated time. After you select this option, enter a time in the adjacent box.


Click an option in Paper Size to specify the default paper size for documents or messages printed to this fax printer.


Specifies the default image quality for the fax printer. Normal is the recommended setting, but transmission speed is faster with a lower image quality. This can reduce telephone costs if lower quality fax messages are acceptable.


Specifies the default positioning for faxes on the transmitted page. Portrait orients the paper vertically. Landscape orients the paper horizontally.


Sets the default page orientation to Portrait (taller than it is wide).


Sets the default page orientation to Landscape (wider than it is tall).


Lets you specify the account in your organization that will pay the cost of transmitting documents or messages with this fax printer. This entry will appear in the fax logs, which can be viewed with Event Viewer.

Leave this blank if unnecessary.


Provides an e-mail address for Microsoft Fax Service to report the delivery of faxes transmitted by this printer.


Changes the default paper size, image quality, or page orientation for faxes transmitted by this printer.

For additional information about any item, click [image] at the top of the dialog box, and then click the item you want information about.


Specifies the time that the printer will attempt to transmit faxes.

For additional information about any item, click [image] at the top of the dialog box, and then click the item you want information about.


Displays an icon on the taskbar that you can use to view Fax Monitor or these properties for Monitor. Click the icon to view Fax Monitor, or right-click it to view these properties on the Monitor tab.

Fax Monitor displays the current status for Microsoft Fax, records fax events, and enables you to interrupt a fax call or to disable manual answer for the next call.


Displays Fax Monitor automatically when you send a fax or receive a call.

Fax Monitor displays the current status for Microsoft Fax, records fax events, and enables you to interrupt a fax call or to disable manual answer for the next call.


When this check box is selected, Fax Monitor always appears on top of any other windows on the desktop.

Fax Monitor displays the current status for Microsoft Fax, records fax events, and enables you to interrupt a fax call or to disable manual answer for the next call.


When this check box is selected, a sound plays when you receive a fax. You can assign a sound to incoming fax events by using the Sounds option in Control Panel.


When this check box is selected, you can answer fax transmissions after you receive a call. Select this check box to distinguish between calls when a phone line is used for both voice and fax transmissions.

To answer a call automatically while manual answer is enabled, select the Answer Next Call check box in Fax Monitor.


Lists the most recent fax events and the time at which each one occurred.


Closes this dialog box.


Select this check box to override manual answer and answer the next call automatically. This check box is unavailable and all calls are answered automatically when the Enable Manual Answer check box is not selected on the Monitor tab of Fax Properties.

To open Fax Properties, right click the fax icon on the task bar, or double-click Fax in Control Panel.


Ends the current fax transmission before it is complete. This button is available only while you are sending or receiving a fax.


Click this to view the log of recent fax events.


Shows the current status for Microsoft Personal Fax.


Fax Monitor displays the current status for Microsoft Fax, records fax events, and enables you to interrupt a fax call or to disable manual answer for the next call.

The Monitor tab of Fax Properties enables you to change settings for fax monitor, including whether to display a taskbar icon, provide visual notification or sound notification, always display on top of other windows, and to enable manual answer. To open Fax Properties, right click the fax icon on the task bar, or double-click Fax in Control Panel.


Lists your personal cover pages. When you send faxes, you can choose from these in addition to any default cover pages provided by the fax printer. If the cover pages listed here are unavailable when you send a fax, then the fax printer does not allow personal cover pages.

Click an option below to open and edit the selected cover page, create a new cover page, add an existing cover page, or delete the selected cover page.


Lists the cover pages available for all fax printers supported by Microsoft Fax Service on this computer. By default, these are made available in addition to personal cover pages. In the Fax Service Properties, you can select to permit only these cover pages.

Click an option below to open and edit the selected cover page, create a new cover page, add an existing cover page, or delete the selected cover page.


Click this to open the selected cover page in the Fax Cover Page Editor so you can change it.


Click this to start the Fax Cover Page Editor so you can create a new cover page.


Click this to look for existing cover pages to add to the list.

You can add cover pages that were created for Windows NT Fax (with a .cov extension). To add cover pages that were created for Windows 95 Fax (with a .cpe extension), first open them in Windows NT Cover Page Editor and then save them with a .cov extension.


Click this to remove the selected cover page from the list.


Specifies the default fax printer for sending faxes with Microsoft Exchange or Outlook.


Select this check box to include a cover page with faxes sent with Microsoft Exchange or Outlook. Then, under Cover Pages, click the cover page you want for the default cover page.


Lists the cover pages available for this printer. After you select the Include cover page with faxes check box, click the cover page you want as the default for faxes sent with Microsoft Exchange or Outlook.


Specifies the font, font style, and font size for the default message font. This default is used only when the program sending the fax does not support rich-text formatting.


Shows the font used if the program sending a fax does not support rich-text formatting.


Shows the font style used if the program sending a fax does not support rich-text formatting.


Shows the font size used if the program sending a fax does not support rich-text formatting.


Click this to change the default message font, font style, and font size used if the program sending a fax does not support rich-text formatting.


Glossary Entries follow


A fax device provides a way for a computer to transmit fax calls. The most common fax device is a standard fax modem. Other common fax devices include a fax card or a virtual fax port (for Internet faxing). Microsoft Fax Service can use fax devices that support Class 1, 2, or 2.0 fax.


Transmitting Subscriber ID (TSID)


Receiving Subscriber ID (RSID)


OLD Glossary items


dialing card pause characters (defined)
 dialing card pause characters

Use pause characters in a phone number to pause dialing:

,	Pause for a fixed time, typically two seconds.

!	Hookflash (1/2 second on-hook, 1/2 second off-hook).

W	Wait for one second of dial tone.

@	Wait for quiet answer (ringback followed by five seconds of silence).

$	Wait for calling-card prompt ("bong") tone.

?	Ask for input before dialing continues.


dialing card access number (defined)
dialing card access number

Typically specifies an access number that you dial at the beginning of a phone call.


telephone prefix (defined)
telephone prefix

In North America, specifies the first three digits of a local telephone number. For example, if the local number is 555-1234, the prefix is 555.


telephony device (defined)
telephony device

Telephony devices provide a way for your computer to dial a phone line. The most common type is a modem connected to a phone line. Other devices enable people to share a pool of modems. Check your modem documentation to make sure it is compatible with telephony.


calling card dialing rules (defined)
calling card dialing rules

You can use the following characters to specify the rules for dialing calls:

Enter	To specify

0-9	Numbers to be dialed

ABCD	Characters to be dialed (tone dialing only; used for special control on some systems)

E	Dial the country code

F	Dial the area code (city code)

G	Dial the local number

H	Dial the card number

* #	Characters to be dialed (tone dialing only)

T	Subsequent numbers are to be tone dialed

P	Subsequent numbers are to be pulse dialed

,	Pause for a fixed time

!	Flash (1/2 second on-hook, 1/2 second off-hook)

W	Wait for second dial tone

@	Wait for quiet answer (ringback followed by five seconds of silence)

$	Wait for calling-card-prompt tone

?	Suspends dialing until user provides input


type of access

No Access	Prevents users from adding the printer.

Print	Allows users to print to a printer.

Manage Documents	Allows users to print; to control document settings; and to pause, resume, restart, and cancel their own documents in the queue.

Full Control	Permits users to manage any document in the queue; to pause, resume, or purge the printer; to change printer properties and permissions; and to delete the printer.


Adaptive Answer (defined)
Adaptive Answer

The capability for a modem to answer a phone call and determine if the call is a fax call or a data (RAS) call.


fax device (defined)
fax device

A fax device provides a way for a computer to transmit fax calls. The most common fax device is a standard fax modem. Other common fax devices include a fax card or a virtual fax port (for Internet faxing). Microsoft Fax Service can use fax devices that support Class 1, 2, or 2.0 fax. A fax device requires fax drivers that format documents for transmission and control the device.


fax printer (defined)
fax printer

A fax printer is the software interface between the operating system and the fax device. The printer defines where a document will go before it reaches the fax device (to a local port, to a file, or to a  remote print share), when it will go, and various other aspects of the printing process. When you add a fax printer, Microsoft Fax Service installs the required print drivers on your computer, just as print drivers are installed when you add any other printer. After you add a fax printer, it appears in the Printer list when you print a document and in the Printers folder in My Computer.


fax printer (defined)
MAPI

Message Application Programming Interface (MAPI) is the Microsoft interface specification that allows different messaging and workgroup applications (including e-mail, voice mail, and fax) to work through a single client, such as the Exchange client included with Windows 95 and Windows NT.


inbound routing

routing extensions??