Copyright: Sunday, May 20, 2001 21:54:48


Overview

This application examines the ability of a modem to work with the Windows NT Fax software.  It tests the Fax capability and, optionally, the Adaptive Answer capability of the modem.  The modem is Fax capable if it can receive and send a 5-page CCITT Group 4 (2d) Fax.  The modem is Adaptive Answer capable if it can receive a data call and receive and send a 5-page CCITT Group 4 (2d) Fax.

Fax Test

Adaptive Answer Test


Fax Test

This test verifies the ability of the Test Fax modem to receive and send a 5-page CCITT Group 4 (2d) Fax.  The fax is sent from the Reference Fax modem to the Test Fax modem, the Test Fax modem sends the fax back to the Reference Fax modem, and the two steps are repeated.

The Reference Fax modem is the USR Courier V.Everything.

Step by Step Insturctions


Adaptive Answer Capability

This test verifies the ability of the Test Fax modem to receive a data call and receive and send a 5-page CCITT Group 4 (2d) Fax.  The data call is sent from the Reference Fax modem to the Test Fax modem, the fax is sent from the Reference Fax modem to the Test Fax modem, the Test Fax modem sends the fax back to the Reference Fax modem, and the three steps are repeated.

The Reference Fax modem is the USR Courier V.Everything.

Step by Step Insturctions


Fax Test – Step by Step Instructions

On the Server machine:

1.	Install the Test Fax modem.

2.	Start the FaxVrfy test application.

3.	Verify the FaxVrfy test application is configured for receive (Options Receive).

4.	Click the "Start" button.

On the Client machine:

1.	Install the Reference Fax modem.

2.	Start the FaxVrfy test application.

3.	Verify the application is configured for send (Options Send).

4.	Provide the phone number of the Test Fax modem in the "Send to:" field.

5.	Provide the phone number of the Reference Fax modem in the "Receive on:" field.

6.	Click the "Start" button.

The results will be displayed within the Status section and logged to faxvrfy.txt.

Troubleshooting


Adaptive Answer Test – Step by Step Instructions

On the Server machine:

1.	Install the Test Fax modem.

2.	Open the Control Panel.  To access the Control Panel, click Start, point to Settings, and then click Control Panel.

3.	Double-click the "Network and Dial-up Connections" icon.

4.	Double-click the "Make New Connection" icon.  The "Network Connection Wizard" will start.

5.	Click "Next" to continue.

6.	Select "Accept incoming connections" and click the "Next" button to continue.

7.	Verify the Test modem is enabled to receive incoming calls and click the "Next" button to continue.

8.	Select "Do not allow virtual connections" and click the "Next" button to continue.

9.	Select a user account to be allowed access and click the "Next" button to continue.  As an example, use the "Administrator" user account.  If the machine name is "TESTMACHINE," the fully qualified user account is "TESTMACHINE\Administrator" where "TESTMACHINE" is the domain of the user account.

10.	Click the "Next" button to continue.

11.	Click the "Finish" button to complete the "Network Connection Wizard."

12.	Start the FaxVrfy test application.

13.	Verify the application is configured for receive (Options Receive).

14.	Click the "Start" button.

On the Client machine:

1.	Install the Test Fax modem.

2.	Start the FaxVrfy test application.

3.	Verify the application is configured for send (Options Send).

4.	Provide the phone number of the Test Fax modem in the "Send to:" field.

5.	Provide the phone number of the Reference Fax modem in the "Receive on:" field.

6.	Click the RAS "Enabled" check-box.

7.	Provide the name of the user account in the "User Name:" field.  Continuing the example, this would be "Administrator."

8.	Provide the password of the user account in the "Password:" field.

9.	Provide the domain of the user account in the "Domain:" field.  Continuing the example, this would be "TESTMACHINE."

10.	Click the "Start" button.

The results will be displayed within the Status section and logged to faxvrfy.txt.

Troubleshooting


Troubleshooting

"Cannot initialize the FaxRcv Routing Extension"

"There are no Fax Ports installed"

"No Dial Tone"

"Busy"

"No Answer"

"Fatal Error"

"Unexpected State"

"Device Powered Off"

"Device Powered On"

"There are no Fax Ports available"

"Fax Service Stopped"

"Invalid Fax"


Cannot initialize the FaxRcv Routing Extension

Verify faxrcv.dll is in the same directory as faxvrfy.exe.


There are no Fax Ports installed

Verify the modem is installed correctly.


No Dial Tone

Verify a working phone line is plugged into the modem.


Busy

Verify the "Send to:" and "Receive on:" phone numbers are correct.

Verify the phone numbers are not busy.


No Answer

Verify the "Send to:" and "Receive on:" phone numbers are correct.

Verify the correct phone lines are plugged into the correct modems.


“Fatal Error”

This error most likely indicates an error in the fax registry keys specified in the .INF file.

Review the Microsoft Windows 98 and Windows NT 5.0 Modem Development Kit (MDK) and Microsoft Windows 98 and Windows NT 5.0 Modem Registry Reference.

Verify CINF reported no fax errors and no fax warnings.


“Unexpected State”

This error most likely indicates an error in the fax registry keys specified in the .INF file.

Review the Microsoft Windows 98 and Windows NT 5.0 Modem Development Kit (MDK) and Microsoft Windows 98 and Windows NT 5.0 Modem Registry Reference.

Verify CINF reported no fax errors and no fax warnings.


Device Powered Off

This error most likely indicates an error in the fax registry keys specified in the .INF file.

Review the Microsoft Windows 98 and Windows NT 5.0 Modem Development Kit (MDK) and Microsoft Windows 98 and Windows NT 5.0 Modem Registry Reference.

Verify CINF reported no fax errors and no fax warnings.


Device Powered On

This error most likely indicates an error in the fax registry keys specified in the .INF file.

Review the Microsoft Windows 98 and Windows NT 5.0 Modem Development Kit (MDK) and Microsoft Windows 98 and Windows NT 5.0 Modem Registry Reference.

Verify CINF reported no fax errors and no fax warnings.


There are no Fax ports available

This error most likely indicates an error in the fax registry keys specified in the .INF file.

Review the Microsoft Windows 98 and Windows NT 5.0 Modem Development Kit (MDK) and Microsoft Windows 98 and Windows NT 5.0 Modem Registry Reference.

Verify CINF reported no fax errors and no fax warnings.


Fax service stopped

This error most likely indicates an error in the fax registry keys specified in the .INF file.

Review the Microsoft Windows 98 and Windows NT 5.0 Modem Development Kit (MDK) and Microsoft Windows 98 and Windows NT 5.0 Modem Registry Reference.

Verify CINF reported no fax errors and no fax warnings.


Invalid Fax

This error most likely indicates an error in the test setup or the fax registry keys specified in the .INF file.

Verify the FaxVrfy test application is setup and running correctly on both the Server and Client machines.

Review the Microsoft Windows 98 and Windows NT 5.0 Modem Development Kit (MDK) and Microsoft Windows 98 and Windows NT 5.0 Modem Registry Reference.

Verify CINF reported no fax errors and no fax warnings.